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Privacy Policy Statement

We at World's Softest Sock firmly believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner. You're very important to us and we want to provide you with a safe and secure online experience.

This Privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time.

This policy was last updated on 1/20/04.

What information does World's Softest Sock collect about me?
How do you use my information?
What are "cookies" and how does World's Softest Sock use them?
How do I know my information is secure?
Children's Policy
Contact Us

What information does World's Softest Sock collect about me?
Every time you visit our web site, we automatically collect your Internet service provider's address, the Web page from which you came, and a record of your activity on our site. When you purchase from World's Softest Sock, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order. We also collect the information you provide to us when you participate in a contest, sweepstakes promotion, fill out a survey or questionnaire.

How do you use my information?
The information we receive allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our web sites and products, and provide you with marketing information. The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, or special promotions. If you do not want to receive such mailings from us, please Click here for contact information. Please note: In order to process your purchases we may send you a confirmation email or we may contact you by mail or telephone if we have questions about your order. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.

World's Softest Sock does not sell any personal account information to third party agencies.

For Our Customers Using the Internet:

What are "cookies" and how does World's Softest Sock use them?
A "cookie" is a small data file stored on your computer. At World's Softest Sock, we place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Some examples of the data we store in our database includes your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; or, customize Web page content. Your information is stored in a safe and secure database. We do not use cookies to store any of your personal or financial information on your computer.

How do I know my information is secure?
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone by calling 1-877-807-7625.

Children's Policy
World's Softest Sock does not seek to solicit information from anyone under the age of thirteen (a "Child"). If a Child submits information to us and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties.

Changes To This Privacy Policy Statement
From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our web site to notify you of these changes. You should check our web site periodically for more information on how we use the data we collect.

If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes.

Contact Us

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

By Postal Mail:
World's Softest Sock
Customer Satisfaction Center
P.O. Box 669
Niota, TN 37826

By Phone:
866-977-SOCK (866-977-7625)
8:30 AM - 4:00 PM Eastern

By Email:
worldssoftestsock@crescent-inc.com

 
 

 
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